Companies / CockroachDB / incidents

CockroachDB: Single sign-on to console is failing

Impact: majorStatus: resolvedStarted Resolved (11 min)2 updatesSource: stspg.io (opens in new tab)
Summary

CockroachDB reported a major Cloud Console authentication outage from 2023-10-30 20:25 UTC to 2023-10-30 20:36 UTC, lasting 11 min. An upstream provider outage caused all authentication methods except username and password to fail; existing sessions continued until timeout. The provider incident was resolved and SSO authentication restored.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Cloud ConsoleCockroachDB Cloud Console

Timeline of updates

  1. monitoring

    Due to an upstream provider outage, all authentication methods for the Cockroach Cloud console are failing, other than authenticating via username and password. Existing sessions will continue to work until they time out.

  2. resolved

    The upstream provider incident has been resolved, and SSO authentication is working again.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). CockroachDB profile · Recent CockroachDB incidents · Markdown · JSON