Changes / CockroachDB / Single sign-on to console is failing
CockroachDB: Major incident: Single sign-on to console is failing
Summary
CockroachDB reported a major Cloud Console authentication outage from 2023-10-30 20:25 UTC to 2023-10-30 20:36 UTC, lasting 11 min. An upstream provider outage caused all authentication methods except username and password to fail; existing sessions continued until timeout. The provider incident was resolved and SSO authentication restored.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Single sign-on to console is failing
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2023-10-30 20:25 UTC
Before: not present
After: 2023-10-30 20:36 UTC
Before: not present
After: Cloud Console, CockroachDB Cloud Console
Before: not present
After: Due to an upstream provider outage, all authentication methods for the Cockroach Cloud console are failing, other than authenticating via username and password. Existing sessions will continue to work until they time out.
Before: not present
After: The upstream provider incident has been resolved, and SSO authentication is working again.
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History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Single sign-on to console is failing (this change) CockroachDB reported a major Cloud Console authentication outage from 2023-10-30 20:25 UTC to 2023-10-30 20:36 UTC, lasting 11 min. An upstream provider outage caused all authentication methods except username and password to fail; existing sessions continued until timeout. The provider incident was resolved and SSO authentication restored. | Major incident |
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