Cloudinary: Elevated errors for Imagga Auto Tagging add-on and effect on Imagga Crop and Scale add-on
Timeline of updates
- resolved
Customers who have requested Imagga Auto Tagging add-on categorizations between 03:00-7:00 UTC may have experienced errors when using this add-on. Any failed requests due to this issue can be safely retried. In addition, as a result of the root cause of this issue, requests for transformations that use the Imagga Crop and Scale add-on would use Cloudinary's Automatic Gravity (g_auto) as a fallback mechanism instead of Imagga's Smart cropping during the incident times above. The root cause of this issue has been resolved.
From Cloudinary’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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Cite this
Status incident (vendor impact label: none) posted by Cloudinary, started 2020-10-04 07:47 UTC, resolved after 0 min, 1 update(s).
- Title
- Elevated errors for Imagga Auto Tagging add-on and effect on Imagga Crop and Scale add-on
- Vendor
- Cloudinary
- Date
- URL
- https://rewindex.com/company/cloudinary/incidents/sylm0qtf190p
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