rewindex

CompaniesCloseIncidents

Close: Timeouts when signing up or adding / removing users

No impact listedStatus: resolvedStarted Resolved (36 min)1 updatestatus.close.com (opens in new tab)

Timeline of updates

  1. resolved

    We have resolved an issue with connectivity to one of our backend databases that caused timeouts when signing up for new accounts or adding/removing users.

From Close’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.close.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Close, started 2016-07-28 19:04 UTC, resolved after 36 min, 1 update(s).

Title
Timeouts when signing up or adding / removing users
Vendor
Close
Date
URL
https://rewindex.com/company/close/incidents/zjspwq9xw26j

Close profileRecent Close incidentsAll outages on July 28, 2016Close in July 2016MarkdownJSON