# Close: Timeouts when signing up or adding / removing users

> Close status incident “Timeouts when signing up or adding / removing users” on 2016-07-28: impact none (vendor’s label), 36 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/close/incidents/zjspwq9xw26j
Last updated: 2016-07-28T19:40:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2016-07-28 19:04 UTC · Resolved: 2016-07-28 19:40 UTC · Duration: 36 min
- Updates: 1
- [Vendor status page: https://status.close.com/incidents/zjspwq9xw26j](https://status.close.com/incidents/zjspwq9xw26j)
- [Company: Close](https://rewindex.com/company/close.md)

## Timeline of updates

- **resolved** 2016-07-28 19:40 UTC: We have resolved an issue with connectivity to one of our backend databases that caused timeouts when signing up for new accounts or adding/removing users.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Close, started 2016-07-28 19:04 UTC, resolved after 36 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/close/incidents/zjspwq9xw26j
- Citation: Close, “Timeouts when signing up or adding / removing users” (2016-07-28 19:04 UTC). Archived by Rewindex: https://rewindex.com/company/close/incidents/zjspwq9xw26j (CC BY 4.0).
- Markdown link: `[Close: Timeouts when signing up or adding / removing users (2016-07-28)](https://rewindex.com/company/close/incidents/zjspwq9xw26j)`


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Canonical: https://rewindex.com/company/close/incidents/zjspwq9xw26j · Markdown: https://rewindex.com/company/close/incidents/zjspwq9xw26j.md · JSON: https://rewindex.com/api/v1/companies/close/incidents/zjspwq9xw26j · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:43:46.369Z