Close: Elevated Response Times
Affected components: Application UIAPI
Timeline of updates
- investigating
Users may currently experience elevated response times. We are investigating the situation.
- identified
We are taking mitigation steps to reduce high database load.
- monitoring
The response times should be normalized, we are monitoring the situation.
- resolved
This incident has been resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
16f6db016a15f061…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Close, started 2025-01-23 16:41 UTC, resolved after 37 min, 4 update(s).
- Title
- Elevated Response Times
- Vendor
- Close
- Date
- URL
- https://rewindex.com/company/close/incidents/dfd80ky1rk88
Close profileRecent Close incidentsAll outages on January 23, 2025Close in January 2025MarkdownJSON