# Close: Elevated Response Times

> Close status incident “Elevated Response Times” on 2025-01-23: impact minor (vendor’s label), 37 min, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/close/incidents/dfd80ky1rk88
Last updated: 2025-01-23T17:18:11Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-01-23 16:41 UTC · Resolved: 2025-01-23 17:18 UTC · Duration: 37 min
- Updates: 4 · Affected components: Application UI, API
- [Vendor status page: https://stspg.io/8x81hlhdfm6m](https://stspg.io/8x81hlhdfm6m)
- [Company: Close](https://rewindex.com/company/close.md)

## Timeline of updates

- **investigating** 2025-01-23 16:41 UTC: Users may currently experience elevated response times. We are investigating the situation.
- **identified** 2025-01-23 17:11 UTC: We are taking mitigation steps to reduce high database load.
- **monitoring** 2025-01-23 17:14 UTC: The response times should be normalized, we are monitoring the situation.
- **resolved** 2025-01-23 17:18 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Close, started 2025-01-23 16:41 UTC, resolved after 37 min, 4 update(s).

- Canonical URL: https://rewindex.com/company/close/incidents/dfd80ky1rk88
- Citation: Close, “Elevated Response Times” (2025-01-23 16:41 UTC). Archived by Rewindex: https://rewindex.com/company/close/incidents/dfd80ky1rk88 (CC BY 4.0).
- Markdown link: `[Close: Elevated Response Times (2025-01-23)](https://rewindex.com/company/close/incidents/dfd80ky1rk88)`


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Canonical: https://rewindex.com/company/close/incidents/dfd80ky1rk88 · Markdown: https://rewindex.com/company/close/incidents/dfd80ky1rk88.md · JSON: https://rewindex.com/api/v1/companies/close/incidents/dfd80ky1rk88 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:53:56.642Z