Close: Dial pad not working (DTMF issue)
Timeline of updates
- resolved
The fix is now live and the dial pad is back to full functionality.
From Close’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.close.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Close, started 2017-07-05 09:59 UTC, resolved after 7.0 h, 1 update(s).
- Title
- Dial pad not working (DTMF issue)
- Vendor
- Close
- Date
- URL
- https://rewindex.com/company/close/incidents/94c8z9m26hjg
Close profileRecent Close incidentsAll outages on July 5, 2017Close in July 2017MarkdownJSON