# Close: Dial pad not working (DTMF issue)

> Close status incident “Dial pad not working (DTMF issue)” on 2017-07-05: impact minor (vendor’s label), 7.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/close/incidents/94c8z9m26hjg
Last updated: 2017-07-05T16:59:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2017-07-05 09:59 UTC · Resolved: 2017-07-05 16:59 UTC · Duration: 7.0 h
- Updates: 1
- [Vendor status page: https://status.close.com/incidents/94c8z9m26hjg](https://status.close.com/incidents/94c8z9m26hjg)
- [Company: Close](https://rewindex.com/company/close.md)

## Timeline of updates

- **resolved** 2017-07-05 16:59 UTC: The fix is now live and the dial pad is back to full functionality.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Close, started 2017-07-05 09:59 UTC, resolved after 7.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/close/incidents/94c8z9m26hjg
- Citation: Close, “Dial pad not working (DTMF issue)” (2017-07-05 09:59 UTC). Archived by Rewindex: https://rewindex.com/company/close/incidents/94c8z9m26hjg (CC BY 4.0).
- Markdown link: `[Close: Dial pad not working (DTMF issue) (2017-07-05)](https://rewindex.com/company/close/incidents/94c8z9m26hjg)`


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Canonical: https://rewindex.com/company/close/incidents/94c8z9m26hjg · Markdown: https://rewindex.com/company/close/incidents/94c8z9m26hjg.md · JSON: https://rewindex.com/api/v1/companies/close/incidents/94c8z9m26hjg · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:33:37.843Z