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CompaniesCloseMonthly reportsAugust 2015

Close in August 2015: incidents, uptime and changes

6incidents posted
1labelled major or critical
99.90%free of major/critical
94.92%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 42 min, incident time 37 h 45 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 4 · No impact listed 1

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Call Recordings Not SavedMajor42 minresolved08-10

Other incidents 5

IncidentImpactStartedDurationStatusDay
Performance degradationMinor1.5 hresolved08-05
Application SlownessMinor4.5 hresolved08-05
Co-worker invite, voicemail notification, and export emails not being sentNo impact listed6.3 hresolved08-10
Email database upgrade / syncing delaysMinor6.9 hresolved08-22
Email syncing maintenanceMinor24 hresolved08-25

Cite this

Close posted 6 status incidents in August 2015 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Close in August 2015
Vendor
Close
Date
URL
https://rewindex.com/company/close/2015/08

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