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CompaniesCloseMonthly reportsJuly 2015

Close in July 2015: incidents, uptime and changes

13incidents posted
3labelled major or critical
99.04%free of major/critical
96.83%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 7 h 7 min, incident time 23 h 35 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 2 · Minor 6 · No impact listed 4

Major and critical incidents 3

IncidentImpactStartedDurationStatusDay
Application OutageCritical52 minresolved07-07
Slow email syncingMajor6.1 hresolved07-15
Application OutageMajor7 minresolved07-30

Other incidents 10

IncidentImpactStartedDurationStatusDay
Application SlownessMinor3 minresolved07-08
Email Syncing SlowdownMinor3.1 hresolved07-08
[Scheduled] Infrastructure updatesNo impact listed36 hresolved07-11
Delayed webhooksNo impact listed53 minresolved07-15
[Scheduled] Database infrastructure cleanupNo impact listed23 minresolved07-16
Degraded quality on outbound calls to Australia & New ZealandMinor8.2 hresolved07-16
Email syncing slowMinor1.1 hresolved07-16
Degraded quality on outbound calls to Australia & New ZealandMinor1.5 hresolved07-17
[Scheduled] Database infrastructure cleanup, part 2No impact listed19 minresolved07-17
Emails Not SyncingMinor2.6 hresolved07-24

Cite this

Close posted 13 status incidents in July 2015 (3 major or critical); 0 price changes and 0 notable page changes observed.

Title
Close in July 2015
Vendor
Close
Date
URL
https://rewindex.com/company/close/2015/07

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