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CompaniesClayIncidents

Clay: Search failure

MajorStatus: resolvededitedStarted Resolved (2.7 h)3 updates
Summary

Clay reported a major search failure starting 2026-11-05 17:38 UTC: some users may see errors searching for companies, people or jobs. The incident was still open when archived, open for 17 min at the last update; Clay was investigating and working to resolve it.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Timeline of updates

  1. investigating

    Some users may see errors when searching for companies, people or jobs in Clay. We're investigating this issue and working to resolve.

  2. identified

    We’ve identified the issue and are currently working on a fix.

  3. monitoring

    We’ve fixed the issue and will continue to monitor the situation. Re-running a failed search should run successfully. We appreciate your patience.

Changes Rewindex caught on this incident

Archive proof

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How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived.

Cite this

Status incident (vendor impact label: major) posted by Clay, started 2026-11-05 17:38 UTC, resolved after 2.7 h, 3 update(s); edited after publishing.

Title
Search failure
Vendor
Clay
Date
URL
https://rewindex.com/company/clay/incidents/72637d55-2220-4172-8698-0137054c2c7f

Clay profileRecent Clay incidentsAll outages on November 5, 2026Clay in November 2026MarkdownJSON