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ChangesClaySearch failure

Clay: Major incident: Search failure

Major incidentoutage (model (Jev), 100%)Changed Detected
Summary

Clay reported a major search failure starting 2026-11-05 17:38 UTC: some users may see errors searching for companies, people or jobs. The incident was still open when archived, open for 17 min at the last update; Clay was investigating and working to resolve it.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Incident page: the full timeline of updates

What changed

Struck in red is what Clay removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Search failure
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: investigating
AddedStart time#4
Before: not present
After: 2026-11-05 17:38 UTC
AddedUpdateinvestigating#5
Before: not present
After: Some users may see errors when searching for companies, people or jobs in Clay. We're investigating this issue and working to resolve.

First version of this incident archived by Rewindex.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

History of this incident

Thursday, November 5

4 incident changes

Cite this

Major incident: Search failure on Clay’s status page, changed 2026-11-05 17:38 UTC (change 1 of 4).

Title
Major incident: Search failure
Vendor
Clay
Date
URL
https://rewindex.com/change/ie4f0e0589d55c9

All Clay changesClay profileMarkdownJSON