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CompaniesChargebeeIncidents

Chargebee: API Service Degradation

MinorStatus: resolvedStarted Resolved (0 min)1 updatestspg.io (opens in new tab)

Affected components: API Endpoints - API (US)API (US)

Timeline of updates

  1. resolved

    Between 01:30 to 02:54 UTC, a few customers in the US region experienced intermittent app latency and API timeouts due to an underlying issue with the AWS platform. Service has since stabilized. We will work with the service provider on a long-term fix.

    We are also implementing additional redundancy internally to mitigate and prevent similar disruptions.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Chargebee, started 2025-12-04 04:51 UTC, resolved after 0 min, 1 update(s).

Title
API Service Degradation
Vendor
Chargebee
Date
URL
https://rewindex.com/company/chargebee/incidents/xjq4krhyw461

Chargebee profileRecent Chargebee incidentsAll outages on December 4, 2025Chargebee in December 2025MarkdownJSON