# Chargebee: API Service Degradation

> Chargebee status incident “API Service Degradation” on 2025-12-04: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/chargebee/incidents/xjq4krhyw461
Last updated: 2025-12-04T04:51:07Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-12-04 04:51 UTC · Resolved: 2025-12-04 04:51 UTC · Duration: 0 min
- Updates: 1 · Affected components: API Endpoints - API (US), API (US)
- [Vendor status page: https://stspg.io/ry2lk10084kb](https://stspg.io/ry2lk10084kb)
- [Company: Chargebee](https://rewindex.com/company/chargebee.md)

## Timeline of updates

- **resolved** 2025-12-04 04:51 UTC: Between 01:30 to 02:54 UTC,  a few customers in the US region experienced intermittent app latency and API timeouts due to an underlying issue with the AWS platform. Service has since stabilized. We will work with the service provider on a long-term fix. We are also implementing additional redundancy internally to mitigate and prevent similar disruptions.

## Cite this

Status incident (vendor impact label: minor) posted by Chargebee, started 2025-12-04 04:51 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/chargebee/incidents/xjq4krhyw461
- Citation: Chargebee, “API Service Degradation” (2025-12-04 04:51 UTC). Archived by Rewindex: https://rewindex.com/company/chargebee/incidents/xjq4krhyw461 (CC BY 4.0).
- Markdown link: `[Chargebee: API Service Degradation (2025-12-04)](https://rewindex.com/company/chargebee/incidents/xjq4krhyw461)`


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Canonical: https://rewindex.com/company/chargebee/incidents/xjq4krhyw461 · Markdown: https://rewindex.com/company/chargebee/incidents/xjq4krhyw461.md · JSON: https://rewindex.com/api/v1/companies/chargebee/incidents/xjq4krhyw461 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:41:05.313Z