Chargebee: API Service Degradation

AWS us-east-1 outage, Oct 9, 2026 · 17 vendors, 18 incidents

Chargebee’s incident blames AWS as the cause. (hop 1, posted +11 h 1 min vs the first vendor naming AWS)

“…ervice Degradation We experienced a brief service interruption in the US region due to an AWS platform issue, which resulted in intermittent API failures for some merchants. All services have complete…”

flowchart LR
  root["AWS us-east-1<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>5 vendors, 2 blamed AWS<br/>Convex, Temporal Cloud, JFrog, PlanetScale +1"]:::blames
  root --> h1
  later["Later<br/>1 vendor, 1 blamed AWS<br/>Chargebee"]:::blames
  root --> later
  me["Chargebee (this incident)<br/>posted +11 h 1 min"]:::me
  later --- me

Full event: timeline, evidence and all vendors →

Detected automatically from incidents that started together and named the same provider. A link means one vendor’s incident named another, not a confirmed cause.