Chargebee: Issues With Non-Renewing Subscriptions
Timeline of updates
- resolved
We recently identified and resolved a bug affecting a small number of non-renewing subscriptions. This bug occurred when merchants attempted to adjust the term end date to a date in the past. This resulted in affected subscriptions becoming temporarily inaccessible. We have fixed the issue, and services are now operating as usual. We apologize for any inconvenience caused.
From Chargebee’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.chargebee.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Chargebee, started 2024-04-30 14:06 UTC, resolved after 0 min, 1 update(s).
- Title
- Issues With Non-Renewing Subscriptions
- Vendor
- Chargebee
- Date
- URL
- https://rewindex.com/company/chargebee/incidents/vncsfn686h0k
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