# Chargebee: Issues With Non-Renewing Subscriptions

> Chargebee status incident “Issues With Non-Renewing Subscriptions” on 2024-04-30: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/chargebee/incidents/vncsfn686h0k
Last updated: 2024-04-30T14:06:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-04-30 14:06 UTC · Resolved: 2024-04-30 14:06 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.chargebee.com/incidents/vncsfn686h0k](https://status.chargebee.com/incidents/vncsfn686h0k)
- [Company: Chargebee](https://rewindex.com/company/chargebee.md)

## Timeline of updates

- **resolved** 2024-04-30 14:06 UTC: We recently identified and resolved a bug affecting a small number of non-renewing subscriptions. This bug occurred when merchants attempted to adjust the term end date to a date in the past. This resulted in affected subscriptions becoming temporarily inaccessible. We have fixed the issue, and services are now operating as usual. We apologize for any inconvenience caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Chargebee, started 2024-04-30 14:06 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/chargebee/incidents/vncsfn686h0k
- Citation: Chargebee, “Issues With Non-Renewing Subscriptions” (2024-04-30 14:06 UTC). Archived by Rewindex: https://rewindex.com/company/chargebee/incidents/vncsfn686h0k (CC BY 4.0).
- Markdown link: `[Chargebee: Issues With Non-Renewing Subscriptions (2024-04-30)](https://rewindex.com/company/chargebee/incidents/vncsfn686h0k)`


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Canonical: https://rewindex.com/company/chargebee/incidents/vncsfn686h0k · Markdown: https://rewindex.com/company/chargebee/incidents/vncsfn686h0k.md · JSON: https://rewindex.com/api/v1/companies/chargebee/incidents/vncsfn686h0k · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:55:59.908Z