Chargebee: Gift Subscriptions Checkout Failure using Paypal Payments
Timeline of updates
- resolved
We discovered an issue where certain customers attempting to make gift subscriptions using PayPal Express Checkout encountered failures due to missing intent ID, resulting in 4xx errors. As an immediate fix, we have implemented support for gift subscriptions within the PayPal Express Checkout payment flow, ensuring all necessary parameters, including intent ID, are correctly passed. We apologize for any inconvenience this may have caused.
From Chargebee’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.chargebee.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Chargebee, started 2024-02-20 10:00 UTC, resolved after 0 min, 1 update(s).
- Title
- Gift Subscriptions Checkout Failure using Paypal Payments
- Vendor
- Chargebee
- Date
- URL
- https://rewindex.com/company/chargebee/incidents/v6tq0g33tds4
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