# Chargebee: Gift Subscriptions Checkout Failure using Paypal Payments

> Chargebee status incident “Gift Subscriptions Checkout Failure using Paypal Payments” on 2024-02-20: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/chargebee/incidents/v6tq0g33tds4
Last updated: 2024-02-20T10:00:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-02-20 10:00 UTC · Resolved: 2024-02-20 10:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.chargebee.com/incidents/v6tq0g33tds4](https://status.chargebee.com/incidents/v6tq0g33tds4)
- [Company: Chargebee](https://rewindex.com/company/chargebee.md)

## Timeline of updates

- **resolved** 2024-02-20 10:00 UTC: We discovered an issue where certain customers attempting to make gift subscriptions using PayPal Express Checkout encountered failures due to missing intent ID, resulting in 4xx errors. As an immediate fix, we have implemented support for gift subscriptions within the PayPal Express Checkout payment flow, ensuring all necessary parameters, including intent ID, are correctly passed. We apologize for any inconvenience this may have caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Chargebee, started 2024-02-20 10:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/chargebee/incidents/v6tq0g33tds4
- Citation: Chargebee, “Gift Subscriptions Checkout Failure using Paypal Payments” (2024-02-20 10:00 UTC). Archived by Rewindex: https://rewindex.com/company/chargebee/incidents/v6tq0g33tds4 (CC BY 4.0).
- Markdown link: `[Chargebee: Gift Subscriptions Checkout Failure using Paypal Payments (2024-02-20)](https://rewindex.com/company/chargebee/incidents/v6tq0g33tds4)`


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Canonical: https://rewindex.com/company/chargebee/incidents/v6tq0g33tds4 · Markdown: https://rewindex.com/company/chargebee/incidents/v6tq0g33tds4.md · JSON: https://rewindex.com/api/v1/companies/chargebee/incidents/v6tq0g33tds4 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:02:59.405Z