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Chargebee: Avalara Service Degradation (Test Sites)

MinorStatus: resolvedStarted Resolved (0 min)1 updatestatus.chargebee.com (opens in new tab)

Timeline of updates

  1. resolved

    Between 04:54 and 05:03 UTC, Avalara experienced internal server errors impacting certain merchants. The root cause has been identified as stemming from a third-party service provider, Avalara. The errors have ceased, and there are no ongoing impacts as of 5:03:00 AM UTC. This incident exclusively pertained to the TEST site; no LIVE sites were affected during the specified timeframe.

From Chargebee’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.chargebee.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Chargebee, started 2024-03-20 05:57 UTC, resolved after 0 min, 1 update(s).

Title
Avalara Service Degradation (Test Sites)
Vendor
Chargebee
Date
URL
https://rewindex.com/company/chargebee/incidents/tzsrn3k9g004

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