# Chargebee: Avalara Service Degradation (Test Sites)

> Chargebee status incident “Avalara Service Degradation (Test Sites)” on 2024-03-20: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/chargebee/incidents/tzsrn3k9g004
Last updated: 2024-03-20T05:57:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-03-20 05:57 UTC · Resolved: 2024-03-20 05:57 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.chargebee.com/incidents/tzsrn3k9g004](https://status.chargebee.com/incidents/tzsrn3k9g004)
- [Company: Chargebee](https://rewindex.com/company/chargebee.md)

## Timeline of updates

- **resolved** 2024-03-20 05:57 UTC: Between 04:54 and 05:03 UTC, Avalara experienced internal server errors impacting certain merchants. The root cause has been identified as stemming from a third-party service provider, Avalara. The errors have ceased, and there are no ongoing impacts as of 5:03:00 AM UTC. This incident exclusively pertained to the TEST site; no LIVE sites were affected during the specified timeframe.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Chargebee, started 2024-03-20 05:57 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/chargebee/incidents/tzsrn3k9g004
- Citation: Chargebee, “Avalara Service Degradation (Test Sites)” (2024-03-20 05:57 UTC). Archived by Rewindex: https://rewindex.com/company/chargebee/incidents/tzsrn3k9g004 (CC BY 4.0).
- Markdown link: `[Chargebee: Avalara Service Degradation (Test Sites) (2024-03-20)](https://rewindex.com/company/chargebee/incidents/tzsrn3k9g004)`


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Canonical: https://rewindex.com/company/chargebee/incidents/tzsrn3k9g004 · Markdown: https://rewindex.com/company/chargebee/incidents/tzsrn3k9g004.md · JSON: https://rewindex.com/api/v1/companies/chargebee/incidents/tzsrn3k9g004 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T12:53:33.745Z