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Chargebee: Intermittent errors between 17:16 to 18:48 UTC

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestatus.chargebee.com (opens in new tab)

Timeline of updates

  1. resolved

    Monday, October 14th between 17:16 to 18:48 UTC, certain actions in the merchant console would have failed with the error "Access has been blocked temporarily. High request surge". We identified the root cause as a bug in our middleware server. We have deployed the fix and the issue is now resolved.

From Chargebee’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.chargebee.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Chargebee, started 2019-10-14 21:32 UTC, resolved after 0 min, 1 update(s).

Title
Intermittent errors between 17:16 to 18:48 UTC
Vendor
Chargebee
Date
URL
https://rewindex.com/company/chargebee/incidents/rp2y2qbfzgjg

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