# Chargebee: Intermittent errors between 17:16 to 18:48 UTC

> Chargebee status incident “Intermittent errors between 17:16 to 18:48 UTC” on 2019-10-14: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/chargebee/incidents/rp2y2qbfzgjg
Last updated: 2019-10-14T21:32:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2019-10-14 21:32 UTC · Resolved: 2019-10-14 21:32 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.chargebee.com/incidents/rp2y2qbfzgjg](https://status.chargebee.com/incidents/rp2y2qbfzgjg)
- [Company: Chargebee](https://rewindex.com/company/chargebee.md)

## Timeline of updates

- **resolved** 2019-10-14 21:32 UTC: Monday, October 14th between 17:16 to 18:48 UTC, certain actions in the merchant console would have failed with the error "Access has been blocked temporarily. High request surge". We identified the root cause as a bug in our middleware server. We have deployed the fix and the issue is now resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Chargebee, started 2019-10-14 21:32 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/chargebee/incidents/rp2y2qbfzgjg
- Citation: Chargebee, “Intermittent errors between 17:16 to 18:48 UTC” (2019-10-14 21:32 UTC). Archived by Rewindex: https://rewindex.com/company/chargebee/incidents/rp2y2qbfzgjg (CC BY 4.0).
- Markdown link: `[Chargebee: Intermittent errors between 17:16 to 18:48 UTC (2019-10-14)](https://rewindex.com/company/chargebee/incidents/rp2y2qbfzgjg)`


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Canonical: https://rewindex.com/company/chargebee/incidents/rp2y2qbfzgjg · Markdown: https://rewindex.com/company/chargebee/incidents/rp2y2qbfzgjg.md · JSON: https://rewindex.com/api/v1/companies/chargebee/incidents/rp2y2qbfzgjg · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:43:05.183Z