Chargebee: API Service Degradation In EU Region
Timeline of updates
- resolved
On April 7, 2024, between 05:30 and 07:40 UTC, routine system maintenance led to the intermittent unavailability of a server in our EU data centre. This resulted in API failures for a small fraction (0.015%) of our EU-based customers. It's important to note that this Incident exclusively impacted the EU region. However, the issue has been resolved, and API services have returned to normal operation. We apologize for any inconvenience and disruption to service this caused for impacted customers.
From Chargebee’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.chargebee.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Chargebee, started 2024-04-07 09:24 UTC, resolved after 0 min, 1 update(s).
- Title
- API Service Degradation In EU Region
- Vendor
- Chargebee
- Date
- URL
- https://rewindex.com/company/chargebee/incidents/r32fynxjmqpp
Chargebee profileRecent Chargebee incidentsAll outages on April 7, 2024Chargebee in April 2024MarkdownJSON