# Chargebee: API Service Degradation In EU Region

> Chargebee status incident “API Service Degradation In EU Region” on 2024-04-07: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/chargebee/incidents/r32fynxjmqpp
Last updated: 2024-04-07T09:24:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-04-07 09:24 UTC · Resolved: 2024-04-07 09:24 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.chargebee.com/incidents/r32fynxjmqpp](https://status.chargebee.com/incidents/r32fynxjmqpp)
- [Company: Chargebee](https://rewindex.com/company/chargebee.md)

## Timeline of updates

- **resolved** 2024-04-07 09:24 UTC: On April 7, 2024, between 05:30 and 07:40 UTC, routine system maintenance led to the intermittent unavailability of a server in our EU data centre. This resulted in API failures for a small fraction (0.015%) of our EU-based customers. It's important to note that this Incident exclusively impacted the EU region. However, the issue has been resolved, and API services have returned to normal operation. We apologize for any inconvenience and disruption to service this caused for impacted customers.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Chargebee, started 2024-04-07 09:24 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/chargebee/incidents/r32fynxjmqpp
- Citation: Chargebee, “API Service Degradation In EU Region” (2024-04-07 09:24 UTC). Archived by Rewindex: https://rewindex.com/company/chargebee/incidents/r32fynxjmqpp (CC BY 4.0).
- Markdown link: `[Chargebee: API Service Degradation In EU Region (2024-04-07)](https://rewindex.com/company/chargebee/incidents/r32fynxjmqpp)`


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Canonical: https://rewindex.com/company/chargebee/incidents/r32fynxjmqpp · Markdown: https://rewindex.com/company/chargebee/incidents/r32fynxjmqpp.md · JSON: https://rewindex.com/api/v1/companies/chargebee/incidents/r32fynxjmqpp · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:57:44.025Z