Chargebee: API Service Degradation

MinorStatus: resolvedStarted 2026-09-17 03:51 UTCResolved 2026-09-17 03:51 UTC (0 min)1 updatestspg.io

Affected components: API Endpoints - API (EU)API (EU)

Timeline of updates

resolved2026-09-17 03:51 UTC
Between 01:59 UTC and 02:09 UTC, we experienced a brief service interruption in the EU region due to an AWS platform issue, which led to failed API requests for some users. All services have fully recovered. We apologize for any disruption this may have caused

Archive proof

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How the archive is checked, and what it cannot prove.

Oct 17
First version captured 18:22 UTC
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on Oct 19, 23:18 UTC. Record hash 0599d5aff134ae0c…
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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Chargebee, started 2026-09-17 03:51 UTC, resolved after 0 min, 1 update(s).

Title: API Service Degradation
Vendor: Chargebee
Date: 2026-09-17 03:51 UTC
URL: https://rewindex.com/company/chargebee/incidents/pr2sv814p7nc

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