# Chargebee: API Service Degradation

> Chargebee status incident “API Service Degradation” on 2026-09-17: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/chargebee/incidents/pr2sv814p7nc
Last updated: 2026-09-17T03:51:21Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-17 03:51 UTC · Resolved: 2026-09-17 03:51 UTC · Duration: 0 min
- Updates: 1 · Affected components: API Endpoints - API (EU), API (EU)
- [Vendor status page: https://stspg.io/m6b8v7sqws2s](https://stspg.io/m6b8v7sqws2s)
- [Company: Chargebee](https://rewindex.com/company/chargebee.md)

## Timeline of updates

- **resolved** 2026-09-17 03:51 UTC: Between 01:59 UTC and 02:09 UTC, we experienced a brief service interruption in the EU region due to an AWS platform issue, which led to failed API requests for some users. All services have fully recovered. We apologize for any disruption this may have caused

## Cite this

Status incident (vendor impact label: minor) posted by Chargebee, started 2026-09-17 03:51 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/chargebee/incidents/pr2sv814p7nc
- Citation: Chargebee, “API Service Degradation” (2026-09-17 03:51 UTC). Archived by Rewindex: https://rewindex.com/company/chargebee/incidents/pr2sv814p7nc (CC BY 4.0).
- Markdown link: `[Chargebee: API Service Degradation (2026-09-17)](https://rewindex.com/company/chargebee/incidents/pr2sv814p7nc)`


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Canonical: https://rewindex.com/company/chargebee/incidents/pr2sv814p7nc · Markdown: https://rewindex.com/company/chargebee/incidents/pr2sv814p7nc.md · JSON: https://rewindex.com/api/v1/companies/chargebee/incidents/pr2sv814p7nc · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:54:20.129Z