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CompaniesChargebeeIncidents

Chargebee: GoCardless API Disruption

MinorStatus: resolvedStarted Resolved (45 min)3 updatesstspg.io (opens in new tab)

Affected components: GoCardlessPayment Gateway Processing - GoCardless

Timeline of updates

  1. investigating

    We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through GoCardless. GoCardless has confirmed that some users are experiencing a blank screen when accessing the GoCardless Dashboard. There have also been reports of API disruptions.

    More details here - https://www.gocardless-status.com/incidents/01KJ7YN58MXE8PKB2WRDB4HGYK (opens in new tab)

  2. monitoring

    GoCardless have identified the root cause and implemented a fix. Access to the GoCardless dashboard and APIs is recovering at the moment.

  3. resolved

    This incident has been resolved.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Chargebee, started 2026-02-24 14:36 UTC, resolved after 45 min, 3 update(s).

Title
GoCardless API Disruption
Vendor
Chargebee
Date
URL
https://rewindex.com/company/chargebee/incidents/g8zsbldrxldq

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