# Chargebee: GoCardless API Disruption

> Chargebee status incident “GoCardless API Disruption” on 2026-02-24: impact minor (vendor’s label), 45 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/chargebee/incidents/g8zsbldrxldq
Last updated: 2026-02-24T15:21:05Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-02-24 14:36 UTC · Resolved: 2026-02-24 15:21 UTC · Duration: 45 min
- Updates: 3 · Affected components: GoCardless, Payment Gateway Processing - GoCardless
- [Vendor status page: https://stspg.io/18n5gtwnpg39](https://stspg.io/18n5gtwnpg39)
- [Company: Chargebee](https://rewindex.com/company/chargebee.md)

## Timeline of updates

- **investigating** 2026-02-24 14:36 UTC: We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through GoCardless. GoCardless has confirmed that some users are experiencing a blank screen when accessing the GoCardless Dashboard. There have also been reports of API disruptions. More details here - https://www.gocardless-status.com/incidents/01KJ7YN58MXE8PKB2WRDB4HGYK
- **monitoring** 2026-02-24 15:02 UTC: GoCardless have identified the root cause and implemented a fix. Access to the GoCardless dashboard and APIs is recovering at the moment.
- **resolved** 2026-02-24 15:21 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Chargebee, started 2026-02-24 14:36 UTC, resolved after 45 min, 3 update(s).

- Canonical URL: https://rewindex.com/company/chargebee/incidents/g8zsbldrxldq
- Citation: Chargebee, “GoCardless API Disruption” (2026-02-24 14:36 UTC). Archived by Rewindex: https://rewindex.com/company/chargebee/incidents/g8zsbldrxldq (CC BY 4.0).
- Markdown link: `[Chargebee: GoCardless API Disruption (2026-02-24)](https://rewindex.com/company/chargebee/incidents/g8zsbldrxldq)`


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Canonical: https://rewindex.com/company/chargebee/incidents/g8zsbldrxldq · Markdown: https://rewindex.com/company/chargebee/incidents/g8zsbldrxldq.md · JSON: https://rewindex.com/api/v1/companies/chargebee/incidents/g8zsbldrxldq · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T19:29:56.504Z