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CompaniesChargebeeIncidents

Chargebee: Missing Subscription Cancellation Option in Product Catalog 2.0 Customers

MinorStatus: resolvedStarted Resolved (0 min)1 updatestatus.chargebee.com (opens in new tab)

Timeline of updates

  1. resolved

    On March 21st, 2024, during our efforts to enhance user interface scalability, a deployment resulted in removing the subscription cancellation option from all test sites. Promptly recognizing the issue, our team took swift corrective measures, reverting the change to restore functionality. We apologize for any inconvenience caused and appreciate your patience as we work to resolve this disruption.

From Chargebee’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.chargebee.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Chargebee, started 2024-03-21 11:39 UTC, resolved after 0 min, 1 update(s).

Title
Missing Subscription Cancellation Option in Product Catalog 2.0 Customers
Vendor
Chargebee
Date
URL
https://rewindex.com/company/chargebee/incidents/bnzvl6x0vgj3

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