# Chargebee: Missing Subscription Cancellation Option in Product Catalog 2.0 Customers

> Chargebee status incident “Missing Subscription Cancellation Option in Product Catalog 2.0 Customers” on 2024-03-21: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/chargebee/incidents/bnzvl6x0vgj3
Last updated: 2024-03-21T11:39:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-03-21 11:39 UTC · Resolved: 2024-03-21 11:39 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.chargebee.com/incidents/bnzvl6x0vgj3](https://status.chargebee.com/incidents/bnzvl6x0vgj3)
- [Company: Chargebee](https://rewindex.com/company/chargebee.md)

## Timeline of updates

- **resolved** 2024-03-21 11:39 UTC: On March 21st, 2024, during our efforts to enhance user interface scalability, a deployment resulted in removing the subscription cancellation option from all test sites. Promptly recognizing the issue, our team took swift corrective measures, reverting the change to restore functionality. We apologize for any inconvenience caused and appreciate your patience as we work to resolve this disruption.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Chargebee, started 2024-03-21 11:39 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/chargebee/incidents/bnzvl6x0vgj3
- Citation: Chargebee, “Missing Subscription Cancellation Option in Product Catalog 2.0 Customers” (2024-03-21 11:39 UTC). Archived by Rewindex: https://rewindex.com/company/chargebee/incidents/bnzvl6x0vgj3 (CC BY 4.0).
- Markdown link: `[Chargebee: Missing Subscription Cancellation Option in Product Catalog 2.0 Customers (2024-03-21)](https://rewindex.com/company/chargebee/incidents/bnzvl6x0vgj3)`


---
Canonical: https://rewindex.com/company/chargebee/incidents/bnzvl6x0vgj3 · Markdown: https://rewindex.com/company/chargebee/incidents/bnzvl6x0vgj3.md · JSON: https://rewindex.com/api/v1/companies/chargebee/incidents/bnzvl6x0vgj3 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:05:52.978Z