Chargebee: iOS Checkout Error with iDeal Payment Method
Timeline of updates
- resolved
We have identified and resolved the issue affecting the payment process on iOS devices. The problem was due to a delay between the user action and the popup opening, caused by recent changes in iOS. We have updated our process to create the payment intent before the user action, eliminating the delay and preventing the popup from being blocked. Thank you for your patience and understanding.
From Chargebee’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.chargebee.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Chargebee, started 2024-06-06 06:00 UTC, resolved after 0 min, 1 update(s).
- Title
- iOS Checkout Error with iDeal Payment Method
- Vendor
- Chargebee
- Date
- URL
- https://rewindex.com/company/chargebee/incidents/83gth2ktkqyd
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