# Chargebee: iOS Checkout Error with iDeal Payment Method

> Chargebee status incident “iOS Checkout Error with iDeal Payment Method” on 2024-06-06: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/chargebee/incidents/83gth2ktkqyd
Last updated: 2024-06-06T06:00:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-06-06 06:00 UTC · Resolved: 2024-06-06 06:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.chargebee.com/incidents/83gth2ktkqyd](https://status.chargebee.com/incidents/83gth2ktkqyd)
- [Company: Chargebee](https://rewindex.com/company/chargebee.md)

## Timeline of updates

- **resolved** 2024-06-06 06:00 UTC: We have identified and resolved the issue affecting the payment process on iOS devices. The problem was due to a delay between the user action and the popup opening, caused by recent changes in iOS. We have updated our process to create the payment intent before the user action, eliminating the delay and preventing the popup from being blocked. Thank you for your patience and understanding.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Chargebee, started 2024-06-06 06:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/chargebee/incidents/83gth2ktkqyd
- Citation: Chargebee, “iOS Checkout Error with iDeal Payment Method” (2024-06-06 06:00 UTC). Archived by Rewindex: https://rewindex.com/company/chargebee/incidents/83gth2ktkqyd (CC BY 4.0).
- Markdown link: `[Chargebee: iOS Checkout Error with iDeal Payment Method (2024-06-06)](https://rewindex.com/company/chargebee/incidents/83gth2ktkqyd)`


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Canonical: https://rewindex.com/company/chargebee/incidents/83gth2ktkqyd · Markdown: https://rewindex.com/company/chargebee/incidents/83gth2ktkqyd.md · JSON: https://rewindex.com/api/v1/companies/chargebee/incidents/83gth2ktkqyd · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:21:06.807Z