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CompaniesChargebeeIncidents

Chargebee: Degraded Performance: Outbound Email Notifications

MinorStatus: resolvedStarted Resolved (39 min)2 updatesstspg.io (opens in new tab)

Affected components: Email Services - SendgridSendgrid

Timeline of updates

  1. identified

    We are investigating an issue with our email provider that is causing delays in system notifications for test sites. Live sites are not impacted and remain fully operational.

    We are working with the provider to restore normal email functionality for our test environments. We will keep you posted as we progress.

  2. resolved

    We have restored outbound email functionality for test environments. This incident has been resolved.
    --
    Live sites were not impacted during this service window.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Chargebee, started 2026-05-29 11:40 UTC, resolved after 39 min, 2 update(s).

Title
Degraded Performance: Outbound Email Notifications
Vendor
Chargebee
Date
URL
https://rewindex.com/company/chargebee/incidents/46bbqbyqvkbq

Chargebee profileRecent Chargebee incidentsAll outages on May 29, 2026Chargebee in May 2026MarkdownJSON