# Chargebee: Degraded Performance: Outbound Email Notifications

> Chargebee status incident “Degraded Performance: Outbound Email Notifications” on 2026-05-29: impact minor (vendor’s label), 39 min, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/chargebee/incidents/46bbqbyqvkbq
Last updated: 2026-05-29T12:18:53Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-05-29 11:40 UTC · Resolved: 2026-05-29 12:18 UTC · Duration: 39 min
- Updates: 2 · Affected components: Email Services - Sendgrid, Sendgrid
- [Vendor status page: https://stspg.io/0nktdt6nhw5r](https://stspg.io/0nktdt6nhw5r)
- [Company: Chargebee](https://rewindex.com/company/chargebee.md)

## Timeline of updates

- **identified** 2026-05-29 11:40 UTC: We are investigating an issue with our email provider that is causing delays in system notifications for test sites. Live sites are not impacted and remain fully operational. We are working with the provider to restore normal email functionality for our test environments. We will keep you posted as we progress.
- **resolved** 2026-05-29 12:18 UTC: We have restored outbound email functionality for test environments. This incident has been resolved. -- Live sites were not impacted during this service window.

## Cite this

Status incident (vendor impact label: minor) posted by Chargebee, started 2026-05-29 11:40 UTC, resolved after 39 min, 2 update(s).

- Canonical URL: https://rewindex.com/company/chargebee/incidents/46bbqbyqvkbq
- Citation: Chargebee, “Degraded Performance: Outbound Email Notifications” (2026-05-29 11:40 UTC). Archived by Rewindex: https://rewindex.com/company/chargebee/incidents/46bbqbyqvkbq (CC BY 4.0).
- Markdown link: `[Chargebee: Degraded Performance: Outbound Email Notifications (2026-05-29)](https://rewindex.com/company/chargebee/incidents/46bbqbyqvkbq)`


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Canonical: https://rewindex.com/company/chargebee/incidents/46bbqbyqvkbq · Markdown: https://rewindex.com/company/chargebee/incidents/46bbqbyqvkbq.md · JSON: https://rewindex.com/api/v1/companies/chargebee/incidents/46bbqbyqvkbq · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:23:43.057Z