Chargebee: Service Degradation - US Region
Timeline of updates
- resolved
On Aug 17 2025, between 09:54:11 and 09:54:41 UTC, an AWS RDS failover event led to a brief database unavailability, resulting in elevated 5xx errors in the US region. During this window, application connectivity to the database was intermittently impacted. We apologize for any inconvenience this may have caused.
From Chargebee’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.chargebee.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Chargebee, started 2025-08-17 11:31 UTC, resolved after 0 min, 1 update(s).
- Title
- Service Degradation - US Region
- Vendor
- Chargebee
- Date
- URL
- https://rewindex.com/company/chargebee/incidents/2sfycktmh3yf
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