# Chargebee: Service Degradation - US Region

> Chargebee status incident “Service Degradation - US Region” on 2025-08-17: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/chargebee/incidents/2sfycktmh3yf
Last updated: 2025-08-17T11:31:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-08-17 11:31 UTC · Resolved: 2025-08-17 11:31 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.chargebee.com/incidents/2sfycktmh3yf](https://status.chargebee.com/incidents/2sfycktmh3yf)
- [Company: Chargebee](https://rewindex.com/company/chargebee.md)

## Timeline of updates

- **resolved** 2025-08-17 11:31 UTC: On Aug 17 2025, between 09:54:11 and 09:54:41 UTC, an AWS RDS failover event led to a brief database unavailability, resulting in elevated 5xx errors in the US region. During this window, application connectivity to the database was intermittently impacted. We apologize for any inconvenience this may have caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Chargebee, started 2025-08-17 11:31 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/chargebee/incidents/2sfycktmh3yf
- Citation: Chargebee, “Service Degradation - US Region” (2025-08-17 11:31 UTC). Archived by Rewindex: https://rewindex.com/company/chargebee/incidents/2sfycktmh3yf (CC BY 4.0).
- Markdown link: `[Chargebee: Service Degradation - US Region (2025-08-17)](https://rewindex.com/company/chargebee/incidents/2sfycktmh3yf)`


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Canonical: https://rewindex.com/company/chargebee/incidents/2sfycktmh3yf · Markdown: https://rewindex.com/company/chargebee/incidents/2sfycktmh3yf.md · JSON: https://rewindex.com/api/v1/companies/chargebee/incidents/2sfycktmh3yf · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:30:14.338Z