Canva: Some users might have successfully paid for Canva Pro but not be able to use the service.
Timeline of updates
- resolved
Thank you for your patience and understanding. The issue is now resolved.
From Canva’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on www.canvastatus.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Canva, started 2022-04-13 01:54 UTC, resolved after 7 d, 1 update(s).
- Title
- Some users might have successfully paid for Canva Pro but not be able to use the service.
- Vendor
- Canva
- Date
- URL
- https://rewindex.com/company/canva/incidents/8ls3ryp1bcr3
Canva profileRecent Canva incidentsAll outages on April 13, 2022Canva in April 2022MarkdownJSON