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CompaniesCanvaMonthly reportsJuly 2023

Canva in July 2023: incidents, uptime and changes

6incidents posted
2labelled major or critical
99.80%free of major/critical
67.29%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 1 h 28 min, incident time 10.1 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 2 · Minor 3 · No impact listed 1

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Users may experience issues accessing Canva's marketplace pages.Major10 minresolved07-07
Users may encounter an error message when using Text to Image and Magic Write features.Major1.3 hresolved07-31

Other incidents 4

IncidentImpactStartedDurationStatusDay
Login issues for some users in US and CanadaMinor32 dresolved07-06
Magic Write is not working when clicking the "Generate" buttonMinor3.7 hresolved07-10
Users might experience issues when uploading mediaMinor1.5 hresolved07-13
Slow video and image exportNo impact listed17 hresolved07-13

Cite this

Canva posted 6 status incidents in July 2023 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Canva in July 2023
Vendor
Canva
Date
URL
https://rewindex.com/company/canva/2023/07

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