# Canva in July 2023: incidents, uptime and changes

> Canva in July 2023: 6 incidents on its status page (2 major or critical), 99.80% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Canva’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/canva/2023/07
Last updated: 2023-08-01T00:00:00Z

- Incidents posted: 6 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, minor 3, none 1
- Uptime (vendor-reported): 99.80% free of major/critical incidents, 67.29% free of any incident; outage time 1 h 28 min, incident time 10.1 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2023](https://rewindex.com/company/canva/2023/06.md) · Next: [August 2023](https://rewindex.com/company/canva/2023/08.md) · [All months](https://rewindex.com/company/canva/reports.md) · [Canva](https://rewindex.com/company/canva.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Users may experience issues accessing Canva's marketplace pages.](https://rewindex.com/company/canva/incidents/3lhbr292kwrd.md) | major | 2023-07-07 20:29 UTC | 2023-07-07 20:39 UTC | 10 min | resolved |
| [Users may encounter an error message when using Text to Image and Magic Write features.](https://rewindex.com/company/canva/incidents/6nldtqpszl3f.md) | major | 2023-07-31 19:11 UTC | 2023-07-31 20:29 UTC | 1.3 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Login issues for some users in US and Canada](https://rewindex.com/company/canva/incidents/n6dsgsql4jwn.md) | minor | 2023-07-06 10:31 UTC | 2023-08-07 02:31 UTC | 32 d | resolved |
| [Users may experience issues accessing Canva's marketplace pages.](https://rewindex.com/company/canva/incidents/3lhbr292kwrd.md) | major | 2023-07-07 20:29 UTC | 2023-07-07 20:39 UTC | 10 min | resolved |
| [Magic Write is not working when clicking the "Generate" button](https://rewindex.com/company/canva/incidents/rwsxj7hx7sjy.md) | minor | 2023-07-10 00:41 UTC | 2023-07-10 04:21 UTC | 3.7 h | resolved |
| [Users might experience issues when uploading media](https://rewindex.com/company/canva/incidents/ptxnbdt5z5yj.md) | minor | 2023-07-13 01:01 UTC | 2023-07-13 02:30 UTC | 1.5 h | resolved |
| [Slow video and image export](https://rewindex.com/company/canva/incidents/pzjnng05pmfh.md) | none | 2023-07-13 09:36 UTC | 2023-07-14 03:05 UTC | 17 h | resolved |
| [Users may encounter an error message when using Text to Image and Magic Write features.](https://rewindex.com/company/canva/incidents/6nldtqpszl3f.md) | major | 2023-07-31 19:11 UTC | 2023-07-31 20:29 UTC | 1.3 h | resolved |

## Cite this

Canva posted 6 status incidents in July 2023 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/canva/2023/07
- Citation: Canva, “Canva in July 2023” (2023-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/canva/2023/07 (CC BY 4.0).
- Markdown link: `[Canva: Canva in July 2023 (2023-07-01)](https://rewindex.com/company/canva/2023/07)`


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Canonical: https://rewindex.com/company/canva/2023/07 · Markdown: https://rewindex.com/company/canva/2023/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:06:05.527Z