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Braze: We are seeing an increase of SSL handshake failures to the REST API

MinorStatus: resolvedStarted Resolved (32 min)1 updatebraze.statuspage.io (opens in new tab)

Timeline of updates

  1. resolved

    We are continuing to investigate on the network side, but between 8:09pm and 8:15pm ET, the REST API had handshake failures that may have resulted in failed API requests. We failed over the load balancer at 8:15pm ET and the problem disappeared, but we are continuing to investigate the cause.

From Braze’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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Impact, status and times are the vendor’s own, as last archived. View on braze.statuspage.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Braze, started 2015-12-16 01:12 UTC, resolved after 32 min, 1 update(s).

Title
We are seeing an increase of SSL handshake failures to the REST API
Vendor
Braze
Date
URL
https://rewindex.com/company/braze/incidents/ttfxbyx97n75

Braze profileRecent Braze incidentsAll outages on December 16, 2015Braze in December 2015MarkdownJSON