# Braze: We are seeing an increase of SSL handshake failures to the REST API

> Braze status incident “We are seeing an increase of SSL handshake failures to the REST API” on 2015-12-16: impact minor (vendor’s label), 32 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/braze/incidents/ttfxbyx97n75
Last updated: 2015-12-16T01:44:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2015-12-16 01:12 UTC · Resolved: 2015-12-16 01:44 UTC · Duration: 32 min
- Updates: 1
- [Vendor status page: https://braze.statuspage.io/incidents/ttfxbyx97n75](https://braze.statuspage.io/incidents/ttfxbyx97n75)
- [Company: Braze](https://rewindex.com/company/braze.md)

## Timeline of updates

- **resolved** 2015-12-16 01:44 UTC: We are continuing to investigate on the network side, but between 8:09pm and 8:15pm ET, the REST API had handshake failures that may have resulted in failed API requests. We failed over the load balancer at 8:15pm ET and the problem disappeared, but we are continuing to investigate the cause.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Braze, started 2015-12-16 01:12 UTC, resolved after 32 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/braze/incidents/ttfxbyx97n75
- Citation: Braze, “We are seeing an increase of SSL handshake failures to the REST API” (2015-12-16 01:12 UTC). Archived by Rewindex: https://rewindex.com/company/braze/incidents/ttfxbyx97n75 (CC BY 4.0).
- Markdown link: `[Braze: We are seeing an increase of SSL handshake failures to the REST API (2015-12-16)](https://rewindex.com/company/braze/incidents/ttfxbyx97n75)`


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Canonical: https://rewindex.com/company/braze/incidents/ttfxbyx97n75 · Markdown: https://rewindex.com/company/braze/incidents/ttfxbyx97n75.md · JSON: https://rewindex.com/api/v1/companies/braze/incidents/ttfxbyx97n75 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:01:53.812Z