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Braze: Connectivity to US cluster seeming due to AWS incident

MinorStatus: resolvedStarted Resolved (4.2 h)1 updatebraze.statuspage.io (opens in new tab)

Timeline of updates

  1. resolved

    Device collection had been re-enabled shortly after the last update however we had noticed that one job queue shard was not functioning at 100%. We fixed that issue and all services normalized shortly thereafter. We continued to monitor US-EAST-01 cluster and are now resolving this incident.

From Braze’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on braze.statuspage.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Braze, started 2017-08-15 18:01 UTC, resolved after 4.2 h, 1 update(s).

Title
Connectivity to US cluster seeming due to AWS incident
Vendor
Braze
Date
URL
https://rewindex.com/company/braze/incidents/rf9gv2yydp5f

Braze profileRecent Braze incidentsAll outages on August 15, 2017Braze in August 2017MarkdownJSON