Braze: EU02 Dashboard errors
Timeline of updates
- resolved
Braze Engineers identified a Dashboard configuration error that was deployed at 15:50 ET, preventing navigation and logins on EU02. At 16:04 ET, the errant configuration change was reverted, and a redeploy was executed.
During this window, EU02 customers experienced issues navigating and accessing the Dashboard. All other services remained functional, all REST and SDK API requests were processed, campaign and canvas execution continued to function. No messages were dropped.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
0037ae8751a55d6d…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Braze, started 2025-11-04 21:47 UTC, resolved after -48 min, 1 update(s).
- Title
- EU02 Dashboard errors
- Vendor
- Braze
- Date
- URL
- https://rewindex.com/company/braze/incidents/r5kw51f45hkz
Braze profileRecent Braze incidentsAll outages on November 4, 2025Braze in November 2025MarkdownJSON