# Braze: EU02 Dashboard errors

> Braze status incident “EU02 Dashboard errors” on 2025-11-04: impact none (vendor’s label), -48 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/braze/incidents/r5kw51f45hkz
Last updated: 2025-11-04T21:47:44Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-11-04 21:47 UTC · Resolved: 2025-11-04 21:00 UTC · Duration: -48 min
- Updates: 1
- [Vendor status page: https://stspg.io/l09lqbc7ds6z](https://stspg.io/l09lqbc7ds6z)
- [Company: Braze](https://rewindex.com/company/braze.md)

## Timeline of updates

- **resolved** 2025-11-04 21:00 UTC: Braze Engineers identified a Dashboard configuration error that was deployed at 15:50 ET, preventing navigation and logins on EU02. At 16:04 ET, the errant configuration change was reverted, and a redeploy was executed. During this window, EU02 customers experienced issues navigating and accessing the Dashboard. All other services remained functional, all REST and SDK API requests were processed, campaign and canvas execution continued to function. No messages were dropped.

## Cite this

Status incident (vendor impact label: none) posted by Braze, started 2025-11-04 21:47 UTC, resolved after -48 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/braze/incidents/r5kw51f45hkz
- Citation: Braze, “EU02 Dashboard errors” (2025-11-04 21:47 UTC). Archived by Rewindex: https://rewindex.com/company/braze/incidents/r5kw51f45hkz (CC BY 4.0).
- Markdown link: `[Braze: EU02 Dashboard errors (2025-11-04)](https://rewindex.com/company/braze/incidents/r5kw51f45hkz)`


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Canonical: https://rewindex.com/company/braze/incidents/r5kw51f45hkz · Markdown: https://rewindex.com/company/braze/incidents/r5kw51f45hkz.md · JSON: https://rewindex.com/api/v1/companies/braze/incidents/r5kw51f45hkz · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:32:13.984Z