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CompaniesBrazeIncidents

Braze: Issue Impacting US 01 and US 03

MinorStatus: resolvedStarted Resolved (1.7 h)2 updatesstspg.io (opens in new tab)

Affected components: REST APIsUS 03 Cluster - REST APIsREST APIsUS 01 Cluster - REST APIsDashboardUS 01 Cluster - DashboardDashboardUS 03 Cluster - Dashboard

Timeline of updates

  1. investigating

    We are currently investigating an issue with the US 01 and US 03 clusters.

  2. resolved

    Between 11:30 ET and 12:55 ET, some customers experienced elevated error rates. Braze engineers identified the issue and resolved it by rolling back a recent change and applying database optimizations.

    Error rates returned to normal shortly after each fix was applied, and they have remained stable for the past hour. This incident is now resolved.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Braze, started 2026-08-05 16:13 UTC, resolved after 1.7 h, 2 update(s).

Title
Issue Impacting US 01 and US 03
Vendor
Braze
Date
URL
https://rewindex.com/company/braze/incidents/py2lt7v0358t

Braze profileRecent Braze incidentsAll outages on August 5, 2026Braze in August 2026MarkdownJSON