# Braze: Issue Impacting US 01 and US 03

> Braze status incident “Issue Impacting US 01 and US 03” on 2026-08-05: impact minor (vendor’s label), 1.7 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/braze/incidents/py2lt7v0358t
Last updated: 2026-08-05T17:54:03Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-08-05 16:13 UTC · Resolved: 2026-08-05 17:54 UTC · Duration: 1.7 h
- Updates: 2 · Affected components: REST APIs, US 03 Cluster - REST APIs, REST APIs, US 01 Cluster - REST APIs, Dashboard, US 01 Cluster - Dashboard, Dashboard, US 03 Cluster - Dashboard
- [Vendor status page: https://stspg.io/p1tkmr22mpsc](https://stspg.io/p1tkmr22mpsc)
- [Company: Braze](https://rewindex.com/company/braze.md)

## Timeline of updates

- **investigating** 2026-08-05 16:13 UTC: We are currently investigating an issue with the US 01 and US 03 clusters.
- **resolved** 2026-08-05 17:54 UTC: Between 11:30 ET and 12:55 ET, some customers experienced elevated error rates. Braze engineers identified the issue and resolved it by rolling back a recent change and applying database optimizations. Error rates returned to normal shortly after each fix was applied, and they have remained stable for the past hour. This incident is now resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Braze, started 2026-08-05 16:13 UTC, resolved after 1.7 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/braze/incidents/py2lt7v0358t
- Citation: Braze, “Issue Impacting US 01 and US 03” (2026-08-05 16:13 UTC). Archived by Rewindex: https://rewindex.com/company/braze/incidents/py2lt7v0358t (CC BY 4.0).
- Markdown link: `[Braze: Issue Impacting US 01 and US 03 (2026-08-05)](https://rewindex.com/company/braze/incidents/py2lt7v0358t)`


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Canonical: https://rewindex.com/company/braze/incidents/py2lt7v0358t · Markdown: https://rewindex.com/company/braze/incidents/py2lt7v0358t.md · JSON: https://rewindex.com/api/v1/companies/braze/incidents/py2lt7v0358t · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:47:57.253Z