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Braze: Elevated error rates on Data Collection

MinorStatus: resolvedStarted Resolved (1.4 h)1 updatebraze.statuspage.io (opens in new tab)

Timeline of updates

  1. resolved

    During the investigation period of this incident we had made a change that had resolved the elevated errors and we started working on identifying the exact cause of the issue while monitoring to ensure error rates remained under expected levels. We are now confident that we have correctly identified and resolved this issue.

From Braze’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on braze.statuspage.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Braze, started 2017-08-05 12:49 UTC, resolved after 1.4 h, 1 update(s).

Title
Elevated error rates on Data Collection
Vendor
Braze
Date
URL
https://rewindex.com/company/braze/incidents/nl1g1r1f9csy

Braze profileRecent Braze incidentsAll outages on August 5, 2017Braze in August 2017MarkdownJSON