# Braze: Elevated error rates on Data Collection

> Braze status incident “Elevated error rates on Data Collection” on 2017-08-05: impact minor (vendor’s label), 1.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/braze/incidents/nl1g1r1f9csy
Last updated: 2017-08-05T14:14:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2017-08-05 12:49 UTC · Resolved: 2017-08-05 14:14 UTC · Duration: 1.4 h
- Updates: 1
- [Vendor status page: https://braze.statuspage.io/incidents/nl1g1r1f9csy](https://braze.statuspage.io/incidents/nl1g1r1f9csy)
- [Company: Braze](https://rewindex.com/company/braze.md)

## Timeline of updates

- **resolved** 2017-08-05 14:14 UTC: During the investigation period of this incident we had made a change that had resolved the elevated errors and we started working on identifying the exact cause of the issue while monitoring to ensure error rates remained under expected levels. We are now confident that we have correctly identified and resolved this issue.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Braze, started 2017-08-05 12:49 UTC, resolved after 1.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/braze/incidents/nl1g1r1f9csy
- Citation: Braze, “Elevated error rates on Data Collection” (2017-08-05 12:49 UTC). Archived by Rewindex: https://rewindex.com/company/braze/incidents/nl1g1r1f9csy (CC BY 4.0).
- Markdown link: `[Braze: Elevated error rates on Data Collection (2017-08-05)](https://rewindex.com/company/braze/incidents/nl1g1r1f9csy)`


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Canonical: https://rewindex.com/company/braze/incidents/nl1g1r1f9csy · Markdown: https://rewindex.com/company/braze/incidents/nl1g1r1f9csy.md · JSON: https://rewindex.com/api/v1/companies/braze/incidents/nl1g1r1f9csy · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:50:16.967Z